Shipping policy

At Imperial Craft, we understand the importance of receiving your furniture safely and on time. That’s why we’re committed to providing a smooth, secure, and reliable delivery experience for every order.

📦 Shipping Timeline

Our average delivery time is 12–15 working days, as we take special care to maintain the highest quality standards.
Note: Delivery times may vary based on your location and external factors beyond our control.

🚚 Courier Delays

Once your order has been dispatched, any unforeseen delays from third-party courier services are unfortunately beyond our control. We appreciate your patience and understanding in such situations, and our team is always available to assist you with tracking or resolving any courier-related concerns.

🛡️ Packaging & Safety

Each product is carefully packaged to minimize the risk of damage during transit.
If your order arrives damaged, please contact us immediately at Email:

imperialcraftpk@gmail.com or Call Us At 0300-0787942. We will arrange a replacement at no extra cost after verifying the issue.

💬 Customer Support

Your satisfaction is our priority. For any questions or concerns regarding your order or delivery, feel free to reach out to our support team, we’re always here to help.